Privacy Policy

Effective Date: January 1, 2026

This Privacy Policy describes how Celsius Casino collects, uses, stores, and protects personal information provided by users of our online gaming platform. By accessing or using Celsius Casino services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Celsius Casino collects various types of personal information to provide secure and compliant gaming services. The data we collect includes information you provide directly and information collected automatically through your use of our platform.

1.1 Personal Information Provided by Users

When you register an account with Celsius Casino France, we collect the following personal data:

• Full name and date of birth
• Email address and phone number
• Residential address and postal code
• Identity verification documents (passport, national ID card, driver's license)
• Payment information (bank account details, credit card information)
• Username and encrypted password

1.2 Automatically Collected Information

Casino Celsius automatically collects technical and usage data when you interact with our platform:

• IP address and geographic location
• Device information (operating system, browser type, device model)
• Gaming activity (games played, betting history, session duration)
• Transaction history (deposits, withdrawals, bonuses)
• Cookie data and browsing preferences

2. How We Use Your Information

Celsius Casino uses collected personal data for specific lawful purposes related to operating a secure and regulated online gaming platform in France.

2.1 Account Management and Service Delivery

We process your personal information to create and manage your player account, verify your identity in compliance with French gaming regulations, process deposits and withdrawals, and provide customer support services.

2.2 Legal and Regulatory Compliance

Celsius Casino France operates under strict regulatory requirements. We use your data to comply with anti-money laundering (AML) regulations, prevent fraud and underage gambling, fulfill tax reporting obligations, and cooperate with regulatory authorities when legally required.

2.3 Marketing Communications

With your explicit consent, we may use your contact information to send promotional offers, bonus notifications, and updates about new games or features. You can opt out of marketing communications at any time through your account settings.

2.4 Platform Improvement and Security

We analyze usage patterns and technical data to improve user experience, detect and prevent fraudulent activities, enhance platform security, and develop new gaming features based on player preferences.

3. Legal Basis for Data Processing

Under the General Data Protection Regulation (GDPR) and French data protection laws, Celsius Casino processes personal data based on several legal grounds.

We process your data based on:

• Contractual Necessity: To fulfill our obligations under the terms of service agreement with you
• Legal Obligation: To comply with French gaming laws, AML regulations, and tax requirements
• Legitimate Interest: To prevent fraud, ensure platform security, and improve our services
• Consent: For marketing communications and optional data processing activities

4. Data Sharing and Third-Party Disclosure

Celsius Casino does not sell your personal information to third parties. However, we may share data with trusted partners and service providers necessary for platform operations.

4.1 Service Providers

We share data with third-party vendors who assist in:

• Payment processing and financial transactions
• Identity verification and KYC (Know Your Customer) procedures
• Technical infrastructure and hosting services
• Customer support operations
• Marketing and analytics platforms

4.2 Legal Requirements

Casino Celsius may disclose personal information when required by law, including compliance with court orders, regulatory investigations by French gaming authorities (ANJ - Autorité Nationale des Jeux), law enforcement requests, and tax authority inquiries.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity. You will be notified of any such change in ownership or control of your personal information.

5. Data Security Measures

Celsius Casino France implements industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

5.1 Technical Security

Our security infrastructure includes:

• 256-bit SSL encryption for all data transmissions
• Secure socket layer (SSL) certificates for website communications
• Encrypted storage of sensitive personal and financial information
• Regular security audits and vulnerability assessments
• Firewall protection and intrusion detection systems

5.2 Organizational Security

Access to personal data is restricted to authorized personnel who require the information to perform their job functions. All employees undergo background checks and receive training on data protection principles and GDPR compliance.

5.3 Payment Security

All payment transactions processed through Celsius Casino comply with Payment Card Industry Data Security Standard (PCI DSS) requirements. We do not store complete credit card information on our servers.

6. Data Retention

Celsius Casino retains personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations.

6.1 Active Accounts

While your account remains active, we retain all personal information, transaction history, and gaming records to provide continuous service and maintain account security.

6.2 Closed Accounts

After account closure, Casino Celsius retains certain data for legal and regulatory compliance purposes. Under French gaming regulations, we must retain financial transaction records and identity verification documents for a minimum of five (5) years following account closure.

6.3 Marketing Data

If you opt out of marketing communications, we will retain only the minimum information necessary to honor your opt-out request and prevent future unwanted contact.

7. Your Privacy Rights

Under GDPR and French data protection laws, you have specific rights regarding your personal information held by Celsius Casino.

7.1 Right of Access

You have the right to request confirmation of whether we process your personal data and to obtain a copy of the information we hold about you. Requests can be submitted through your account dashboard or by contacting our Data Protection Officer.

7.2 Right to Rectification

If you believe that any personal information we hold about you is inaccurate or incomplete, you have the right to request correction. You can update most personal details directly through your Celsius Casino account settings.

7.3 Right to Erasure

You may request deletion of your personal data under certain circumstances. However, this right is subject to limitations based on legal obligations to retain information for regulatory compliance, fraud prevention, and financial record-keeping requirements.

7.4 Right to Restrict Processing

You have the right to request that we limit the processing of your personal data in specific situations, such as when you contest the accuracy of the data or object to processing based on legitimate interests.

7.5 Right to Data Portability

You can request to receive your personal data in a structured, commonly used, and machine-readable format. This right applies to information you provided to Celsius Casino France based on consent or contract.

7.6 Right to Object

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes. Casino Celsius will cease such processing unless we demonstrate compelling legitimate grounds that override your interests.

7.7 Exercising Your Rights

To exercise any of these rights, contact our Data Protection Officer:

• Email: [email protected]
• Postal Address: Celsius Casino Data Protection, 75 Avenue des Champs-Élysées, 75008 Paris, France

8. Cookies and Tracking Technologies

Celsius Casino uses cookies and similar tracking technologies to enhance user experience, analyze platform usage, and deliver personalized content.

8.1 Types of Cookies We Use

Our platform employs several categories of cookies:

• Essential Cookies: Required for platform functionality, account access, and security features
• Performance Cookies: Collect anonymous data about how users interact with our website
• Functionality Cookies: Remember your preferences and settings for improved experience
• Marketing Cookies: Track your activity across websites to deliver targeted advertisements

8.2 Cookie Management

You can control cookie preferences through your browser settings. However, disabling essential cookies may affect platform functionality and your ability to access certain features of Celsius Casino.

8.3 Third-Party Analytics

We use third-party analytics services, including Google Analytics, to understand user behavior and improve our services. These providers collect data according to their own privacy policies.

9. International Data Transfers

Celsius Casino primarily operates within the European Union. However, some service providers may be located outside the EU/EEA region.

When we transfer personal data internationally, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission, adequacy decisions recognizing equivalent data protection standards, and binding corporate rules for intra-group transfers.

All international data transfers comply with GDPR requirements and French data protection regulations.

10. Children's Privacy

Celsius Casino France strictly prohibits use of our services by individuals under 18 years of age. We do not knowingly collect personal information from minors.

Our age verification procedures include identity document verification during registration, automated age checks through third-party verification services, and ongoing monitoring to detect and prevent underage access.

If we become aware that we have inadvertently collected data from a minor, we will immediately delete such information and permanently close the associated account.

11. Changes to This Privacy Policy

Casino Celsius reserves the right to update this Privacy Policy to reflect changes in our data processing practices, legal requirements, or business operations.

When we make material changes to this policy, we will notify you through email, prominent notice on our website, or notification upon your next login to the platform. The "Effective Date" at the top of this document indicates when the policy was last revised.

Continued use of Celsius Casino services after policy changes constitutes acceptance of the updated Privacy Policy.

12. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact our Data Protection Officer.

12.1 Regulatory Authority

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the French data protection authority:

13. Additional Information for French Users

Celsius Casino avis and user feedback indicate that transparency in data handling is a priority for our French player community. We are committed to maintaining the highest standards of data protection in compliance with French law.

All personal data collected from users in France is processed in accordance with the French Data Protection Act (Loi Informatique et Libertés) as amended, and Regulation (EU) 2016/679 (GDPR).

For specific inquiries about how Celsius Casino France handles data of French residents, please contact our local data protection representative at the address provided above.

Last Updated: January 1, 2026

This Privacy Policy is effective as of the date stated above and applies to all users of Celsius Casino services.